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Our Privacy Promise

At ION Jewellery, we are committed to respecting your privacy and protecting your personal information. We store your personal data within our ecommerce platform, Shopify Inc. We recognise the importance of maintaining your records and honouring your choices on how you wish to be contacted, whether by email, phone, text or letter. That’s why we make the promises listed below:

We will use the information that you provide to:

  • Provide the best possible, personalised service that we can
  • Notify you should there be any relevant information regarding your order
  • Notify you of special offers
  • Gather your feedback so that we may continuously improve our services

We will not:

  • Send you communications that you have asked not to be sent
  • Send you irrelevant communications for the purpose of advertising
  • Sell or pass on your details to third-party advertisers

If you wish to update your information or contact preferences, please email us at hello@ionjewellery.co.uk or contact us through our Instagram page and we will reply promptly.